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Merchant Ratings
Past 3 Months Past 6 Months All-time
Positive (4 or 5) 0 0 270
Neutral (3) 0 0 14
Negative (1 or 2) 2 3 50
Total Reviews 2 3 334
Avg Rating 1 Star Review
1.00
1 Star Review
1.00
4 Star Review
4.17
Address: 156 College Street
Burlington, VT 05401 - US
Website: http://djdeals.com
Business Hours: n/a
Sales Phone: n/a
Service Phone: n/a
Sales Email: n/a
Cust Service Email: n/a

DJDeals.com

http://djdeals.com


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Date Reviewed: 01/12/2012
carlob from unknown
Member Since:
01/12/2012

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Reviews
Same as previous reviewer. They wouldn't honor my order because *they* made a mistake in the pricing. They seem to do this all the time since they even have a section of their terms and conditions to cover their asses. Overall Rating
1 Star Review
 
Date Reviewed: 01/03/2012
thewojo74 from unknown
Member Since:
01/03/2012

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Reviews
Very unhappy with experience. Ordered Slappa Headphone case in August. Never received item and Kimberly has said on numerous emails that it was being resolved. 5 months later no refund and no case. I will not be purchasing anything else from this company. Overall Rating
1 Star Review
 
Date Reviewed: 09/14/2011
dds22 from CA
Member Since:
09/14/2011

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Reviews
Horrible service. I've been waiting for speakers for 3 weeks! Now today I get an email saying that they will cost 200 dollars more than the advertised rate. Very unprofessional. I would never do business with them. Instead of honoring their price and apologizing for the mistake they wanted to charge me more. I could have had my speakers and working with them 3 weeks ago. I've lost money and time with this company. Do not buy from them. Overall Rating
1 Star Review
 
Date Reviewed: 12/29/2010
noahdeerborne from SD
Member Since:
12/29/2010

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Reviews
Item received was unsealed, open box. Four mounting screws with collars missing. Item received inoperative. Merchant attitude adversarial, told to contact manufacturer. Avoid this merchant! NOT worth the lower price! Stick with a reputable dealer! Overall Rating
1 Star Review
 
Date Reviewed: 12/02/2010
willoliveira from UT
Member Since:
11/29/2010

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Reviews
Thanks, I am happy to shop on DJDEALS. Overall Rating
5 Star Review
 
Date Reviewed: 10/18/2010
gngoschy from GA
Member Since:
10/18/2010

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Reviews
Terrible customer service! I placed my order for a novation nocturn on oct. 4 and did not hear anything from djdeals, just got the confirmation email with the order details. I emailed them on the 11th and got a response saying that the order had gone through and they would send me a tracking number when it shipped. Well, it never showed up on my online bank statement which shows anything pending and I definetely did not receive the item. Today (2 weeks later), I have inquired again about the status of my order and heard nothing back, so I attempted to cancel my order which I have not gotten a response to either. They mention that they do not have a phone number because that would increase their prices, but it might help seeing though they won't even respond to a simple email with a simple request. I would never recommend this site to anyone. The $2-5 you can save here compared to other sellers is not at all worth it. Once again, do not buy from this seller if you value your time. Overall Rating
1 Star Review
 
Date Reviewed: 10/01/2010
BenBah917 from unknown
Member Since:
10/01/2010

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Reviews
Ordered a focusrite liquid saffire 56. Got shipped back to the factory when I wasn't there to sign for the package. Charged me $60 to get it re-shipped. Thinking this was too much, I asked for a full refund and they issued an 80 percent refund without my consent. Overall, this cost me $200.00 and I got NOTHING in return. A complete waste of time and money. Do not buy from this dealer. Overall Rating
1 Star Review
 
Date Reviewed: 05/08/2010
krimson8 from FL
Member Since:
05/08/2010

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Reviews
These people are fantastic , buy from them they are the best!! Overall Rating
5 Star Review
 
Date Reviewed: 04/06/2010
Merg23 from CA
Member Since:
04/06/2010

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Reviews
DO NOT USE THIS SITE! Terrible Customer Service. There is no Phone Number on the site they ask to just email them, I followed instructions and they took too long to reply. I was told that the item i had ordered was Backordered for 5-9 weeks! I know it is a DISCONTINUED model from the producer so they have no more in Stock. This means they are advertising a product that they most likely will not receive at all. They took my money and told me to wait! I continued to email them and when I finally canceled my order because they would not answer my emails I received NO APOLOGY or explanation for why they were so slow! DO NOT USE THIS SITE! Overall Rating
1 Star Review
 
Date Reviewed: 02/07/2010
tjasant from TX
Member Since:
02/21/2006

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Reviews
Ordered a Numark Stealth, and a recommended accessory, an express sound card. The Stealth was out of stock. I asked to cancel the order. They said they would not cancel the sound card order, and I could not return it. They said the Numark was a piece of junk anyway. Tried to sell me something else. I explained I would just refuse the shipment, and if necessary file a chargeback. They said they would charge me $50 for filing a chargeback, which they cannot legally due since it was paid through paypal. They have now blocked me from the website, not a problem since I will NEVER use this sight or recommend to anyone. I am refusing the shipment, notifying the Attorney General of Vermont and filing a chargeback if necessary. They have an F rating with the BBB, my fault for not checking first. Overall Rating
1 Star Review
 
Date Reviewed: 01/14/2010
djmerran from unknown
Member Since:
12/29/2009

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Reviews
Awesome company to deal with. Professional, great service, amazing products and prices. Will buy from them again without hesitation. Highly recommended! Overall Rating
5 Star Review
 
Date Reviewed: 01/07/2010
djmerran from unknown
Member Since:
12/29/2009

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Reviews
Awesome company to deal with. Professional & great service. My mixer arrived on time and was PERFECT. Will buy from them again without hesitation. Highly recommended! Overall Rating
5 Star Review
 
Date Reviewed: 01/07/2010
jneb802 from unknown
Member Since:
07/29/2009

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Reviews
After more than a week of not getting my order i emailed them by the receipt and they did not respond then i emailed them with the one on the site and received this email. "This item will resume shipping at the end of the month. It was so popular it has sold through." DO NOT USE RECEIPT TO CONTACT THEM USE SITE EMAIL. Now i have to wait until the end of JANUARY i bought it the day before christmas. I live hr and a half away from there warehouse. My teacher is best friends with the owner this is the second time this has happened to me. The last time i had to have my teacher call the secretaries cell phone and then she emailed HIM and he forwarded it to me. DJDeals.com is a terrible online store do not shop here the low prices do not matter. I HIGHLY do not recommend shopping here. Overall Rating
1 Star Review
 
Date Reviewed: 01/04/2010
joeycronin from NY
Member Since:
01/04/2010

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Reviews
Please avoid this company and read the other problem postings on the web. They hid behind the web and email. They have no phone number and all you need to do is read the email interaction that lasted close to 6 months. There are several web sites that provide very good service and try very hard to make the customer happy. Musiciansfriend, Sweetwater, American Music Supply to name a few. Just read the emails. On this page is a warning and an accrual interaction with the company WWW.DJDeals.com. Overall Rating
1 Star Review
 
Date Reviewed: 01/04/2010
matt from unknown
Member Since:
12/19/2009

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Reviews
The lowest prices on the internet for the items they carry. All of my orders <four> have shipped same day or next day. Free shipping inside the USA is fantastic! I highly recommend these guys! Overall Rating
5 Star Review
 
Date Reviewed: 12/09/2009
josh.c.baldwin from unknown
Member Since:
11/23/2009

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Reviews
So far so good. I really like the lay out of the site; and the info and specs on all the gear is great. Overall Rating
5 Star Review
 
Date Reviewed: 12/02/2009
upatree2003 from unknown
Member Since:
11/16/2009

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Reviews
I have purchased products from djdeals.com before, and they are top notch! Extremely fast shipping and literally unbeatable prices! You cannot find prices like this for new equipment let alone used (ie: ebay). It would be nice to be able to talk/phone someone concerning order details/returns, but as long as prices stay low and reliability stay high this is the BEST site to shop from. Overall Rating
5 Star Review
 
Date Reviewed: 11/10/2009
joekolfage from MN
Member Since:
10/26/2009

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Reviews
Ordered Traktor Scratch Pro (EDU) on Monday night. DJDeals shipped it out on Tuesday and I received it on Friday. I am very satisfied with my experience and will purchase from them again. Thank you. Overall Rating
5 Star Review
 
Date Reviewed: 10/29/2009
xtremeent from unknown
Member Since:
10/29/2009

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Reviews
purchased 2 jbl srx4718s from djdeals.com both came damaged. when I contacted them (they have no phone just email) they advised me to ship it back to a warehouse in brooklyn at my expense...shipping on two speakers with a weight of 90Lbs per box would cost a fortune...IF YOU BUY SOMETHING FROM DJDEALS.COM AND IT IS DAMAGED THEY WILL NOT PAY FOR IT TO BE SHIPPED BACK! I know they have cheaper prices but there is a reason for it...you are better off going with a company like Musicians Friend. BE CAREFUL DEALING WITH A COMPANY WITH NO PHONE! Overall Rating
1 Star Review
 
Date Reviewed: 10/06/2009
nordic9 from unknown
Member Since:
09/20/2009

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Reviews
Quick and easy Overall Rating
5 Star Review
 
Date Reviewed: 09/24/2009
raidernationmike from unknown
Member Since:
09/08/2009

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Reviews
i was very hesitant to order from DJ Deals.com after researching other users comments and warnings from various websites and forums; however, i was in no rush for this product so i gave it a chance. needless to say, great responsiveness and i got my order well before the expected date (of course the shipment originated somewhere in my region). DJ Deals.com has the best pricing on the internet,,, my guess is that they run their business very lean with low overhead and they do not carry any inventory. they rely on their vendors and if communication line breaks down somewhere, it can lead to complaints from customers with higher expectations. after spending hours on their website, it appears that you just need to simply follow their directions and instructions, have some courtesy, and they will respond within 24 hours. i'm okay with that as long as i am not in a "rush" situation. i intend to order from them again!!! Overall Rating
5 Star Review
 
Date Reviewed: 09/03/2009
nj1978 from unknown
Member Since:
08/18/2009

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Reviews
I was pleased to find out there was a price drop on the item I needed. I was also pleased that they offered free shipping! I recommended them to another potential shopper who needs the same item. It would be nice to know if the cord comes with the Midi device in the write up. Overall Rating
5 Star Review
 
Date Reviewed: 08/14/2009
jneb802 from unknown
Member Since:
07/29/2009

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Reviews
I would like to see the price when i am browsing Overall Rating
5 Star Review
 
Date Reviewed: 07/12/2009
RobertLudwig from unknown
Member Since:
06/26/2009

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Reviews
Product ordered on 2/13 and payment taken from PayPal on 2/14. I contacted merchant on 2/26 inquiring about product, which hadn't arrived, and was informed it was out of stock. Having paid for product on 2/14, no communication was then received from merchant until 6/26 when product was delivered. When I contacted merchant on 6/26, I didn't receive any sort of apology even, and was simply told to contact PayPal. Overall Rating
1 Star Review
 
Date Reviewed: 06/17/2009
Pincess from unknown
Member Since:
06/01/2009

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Reviews
Offered the lowest prices a novice could find on the internet. Super easy to navigate the site and make my purchase. Overall Rating
5 Star Review
 
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